Shipping Policy

At GLOZIAA, every order is handled with intention and precision. From formulation to final dispatch, we ensure your products reach you safely and beautifully.

1. Order Processing

  • Orders are processed within 1–3 business days (excluding Sundays and public holidays).
  • During product launches, promotional periods, or festive seasons, processing times may extend slightly.
  • An incorrect item was delivered

Once your order is dispatched, you will receive a confirmation email or SMS with tracking details.

2. Delivery Timeline

Estimated delivery timelines after dispatch:

  • Metro cities: 3–5 business days
  • Non-metro locations: 4–8 business days
  • Remote areas: May require additional time

Delivery timelines are estimates and not guaranteed. Delays may occur due to:

  • Courier partner delays
  • Weather conditions
  • Public holidays
  • Unforeseen logistical disruptions

GLOZIAA is not liable for delays caused by third-party shipping providers.

3. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout
  • Complimentary shipping may be offered on qualifying order values or during promotional campaigns.

4. Order Tracking

Once your order has been dispatched, you will receive tracking information via email or SMS.

Customers are responsible for monitoring shipment progress using the provided tracking link.

5. Incorrect or Incomplete Address

Customers must provide accurate and complete delivery details at checkout.

GLOZIAA is not responsible for:

  • Failed deliveries due to incorrect address
  • Delays caused by incomplete contact details

If an order is returned due to incorrect information, re-shipping charges may apply.

6. Failed Delivery Attempts

If delivery fails due to customer unavailability or refusal:

  • Courier partners may attempt redelivery
  • Additional charges may apply for re-dispatch

Repeated failed attempts may result in order cancellation without shipping fee refund. .

7. Damaged Package in Transit

If your package appears visibly damaged upon delivery:

  • Do not accept the package, if possible
  • Contact us within 48 hours with images and an unboxing video

This helps us investigate and resolve the issue quickly. .

8. International Shipping (If Applicable in Future)

Currently, GLOZIAA ships within India only.

International shipping policies will be updated once available.

9. Contact

For shipping-related queries:

[curtomersupport email address]

Response time: 24–48 business hours

Notes

KD ENTERPRISE

KD ENTERPRISE Established as a Proprietor firm in the year 2024, we “KD Enterprise” are a leading Wholesaler of a wide range of Jewellery Rolling Machine, Goldsmith Machine, Melting Machine,etc.

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